Returns & Exchanges

At PhysioTru, we stand behind the quality of our products and offer a 60-day money-back guarantee to ensure your complete satisfaction. If you are not entirely happy with your purchase, you may return the items for a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Contact our customer support team via email or phone within 60 days of your purchase to obtain a Return Merchandise Authorization (RMA) number.

• 2.
  Pack Your Items

  Securely place the product containers, whether empty or full, into a shipping box and clearly write the provided RMA number on the outside of the package.

• 3.
  Ship to PhysioTru

  Send your package to our designated returns facility using a trackable shipping method to ensure it arrives safely at our warehouse.

• 4.
  Receive Your Refund

  Once our team receives and inspects your return, we will process a refund to your original payment method within 5 to 7 business days.